Receptionist / Administrator

Integrated Care 24 Ltd; Brighton; On-site; GBP 15,000 - 21,000; Part time

Job summary

Integrated Care 24 Ltd in Brighton is seeking a Receptionist and Administrator to support primary care across School House Surgery and Church Surgery. You will welcome patients, help navigate services, manage appointments and provide admin support to clinical teams in a busy GP practice.

Experience in General Practice or NHS is essential; you should be organized, calm and communicative. This temporary role is paid at £12.71 per hour and offers a chance to contribute to your community's health.

Qualifications

• Experience working in General Practice or NHS is essential.
• Strong IT skills and ability to use practice management software.
• Good communication and interpersonal skills.

Responsibilities

• Welcome patients and assist with navigation of services.
• Manage appointments and respond to patient queries.
• Provide administrative support to clinical teams in a busy GP practice.

Skills

IT skills

Communication

Job description

Package Description: Receptionist and Administrator Be the person who helps make primary care work for your Brighton community. For many of our patients, you'll be one of the first people they speak to when they need our help. That makes this much more than answering phones and booking appointments. At Allied Medical Practice, we're looking for a Receptionist and Administrator to join our team across School House Surgery and Church Surgery in Brighton. You'll help patients navigate our services, make sure information gets to the right people and support our clinical teams with the administration that keeps a busy GP practice running. Some days will be busy. Priorities can change quickly. You'll speak to people who are worried, frustrated or simply unsure where to turn. That's why we're looking for someone who is organised, calm, approachable and genuinely wants to help people. What you'll focus on Helping patients access the right care You'll be one of the first points of contact for our
patients, whether they're speaking to us face-to-face or over the phone. You'll help with appointments, respond to queries and make sure patients are directe, In this role as a Receptionist and Administrator at IC24 in Brighton, you'll play a crucial role in supporting primary care services. You'll be responsible for helping patients access care, managing appointments, and providing administrative support to clinical teams. The position requires someone who is organized, calm, and approachable, capable of handling various tasks and priorities. Experience working in General Practice or the NHS is essential, along with good IT skills and effective communication abilities. The role is temporary, with an hourly pay rate of £12.71, offering a meaningful opportunity to support your community's health needs.
Integrated Care 24 (IC24) is a leading not-for-profit Social Enterprise providing innovative and patient-focused primary care services. They are committed to improving access to health and social care and reducing the demand on secondary care services. IC24 provides services to over six million patients, including GP Out of Hours, NHS 111, Primary Care, and Integrated Urgent Care services. Their services are geared towards helping patients access the care they need most efficiently and effectively, supported by a team that values collaboration, innovation, and patient-centered care.