Patient Care Coordinator & Admin – GP Practice

Integrated Care 24 Ltd; Brighton; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

NHS Pension Scheme

Learning and development opportunities

Employee Assistance Programme (EAP) 24

Health and wellbeing initiatives

Blue Light Card discounts

Colleague recognition and reward Sche​

Job summary

Allied Medical Practice in Brighton is seeking a friendly Receptionist and Administrator to be the first point of contact for patients, answer phones, book appointments and guide people to the right service. You will handle patient records, process referrals and prescriptions, update systems (SystmOne or EMIS), and work closely with GPs, nurses and admin staff to keep the practice running smoothly.

Experience in NHS settings, good Maths and English, strong communication, and a calm, organised

Qualifications

• Good standard of Maths and English GCSEs.
• Experience in NHS or General Practice is preferred.
• Ability to work under own initiative and as part of a team.
• Excellent verbal and written communication skills.
• Confidential handling of patient information.

Responsibilities

• Manage appointments and respond to patient requests.
• Support prescriptions, referrals and patient records.
• Liaise with GPs and practice staff to keep the service running smoothly.

Skills

Customer service

Communication skills

Organisational skills

IT systems

Confidentiality

Education

GCSE Maths and English

Tools

SystmOne

EMIS

Job description

Allied Medical Practice in Brighton is seeking a friendly Receptionist and Administrator to be the first point of contact for patients, answer phones, book appointments and guide people to the right service. You will handle patient records, process referrals and prescriptions, update systems (SystmOne or EMIS), and work closely with GPs, nurses and admin staff to keep the practice running smoothly.

Experience in NHS settings, good Maths and English, strong communication, and a calm, organised