Front Desk & Admin Specialist - Medical Practice

SSP Health; West Kirby; On-site; GBP 20,000 - 26,000; Full time

Job summary

SSP Health in the United Kingdom is seeking a Receptionist/Administrator to join our busy GP practices. You will be the first point of contact for patients, assisting with appointments and providing a warm, helpful welcome while supporting the clinical and admin teams.

You will manage telephone and in-person enquiries, handle appointment bookings, maintain patient records, and assist with general office tasks in a fast-paced environment.

Qualifications

• Excellent communication and organisational skills.
• Ability to handle telephone and face-to-face enquiries with empathy and professionalism.
• Proficient ICT/data-entry skills and familiarity with appointment systems.

Responsibilities

• Handle telephone, face-to-face and electronic enquiries.
• Book/edit/cancel appointments and recalls; manage the appointment system.
• Maintain patient records and manage clerical duties; support clinical and admin staff.

Skills

Friendly demeanor

Organised

IT skills

Telephone manner

Tools

Data entry

Job description

SSP Health in the United Kingdom is seeking a Receptionist/Administrator to join our busy GP practices. You will be the first point of contact for patients, assisting with appointments and providing a warm, helpful welcome while supporting the clinical and admin teams.

You will manage telephone and in-person enquiries, handle appointment bookings, maintain patient records, and assist with general office tasks in a fast-paced environment.