Front Desk & Admin Coordinator

Brackmills Industrial Estate LTD; Northampton; A distancia; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

Portman Finance Group in Northampton is seeking a Front of House Receptionist to create a professional and welcoming experience for clients, visitors, suppliers, and colleagues. You will manage the reception, handle calls, coordinate meetings, and provide essential admin support to ensure smooth day-to-day office operations.

The ideal candidate is highly organised, proactive, and confident managing multiple priorities while assisting colleagues across the business.

Formación

• Previous experience in a receptionist, front-of-house or customer service role.
• Well presented, with excellent verbal and written communication skills.
• Professional telephone manner with strong interpersonal skills.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Good working knowledge of Microsoft Office, including Outlook, Word, and Excel.
• Excellent attention to detail and accuracy.
• Ability to remain calm, professional, and approachable in a busy environment.
• Experience coordinating diaries, meeting rooms, or office facilities would be beneficial.
• Strong customer service skills with a genuine desire to help others.
• Ability to work independently while also supporting colleagues across different departments.

Responsabilidades

• Welcome clients, visitors, suppliers, and guests in a friendly and professional manner.
• Manage the main reception area, ensuring it remains organised, and presentable at all times.
• Answer and direct incoming telephone calls promptly and professionally.
• Manage incoming and outgoing post, deliveries, and courier services.
• Coordinate meeting room bookings and prepare rooms for internal and external meetings.
• Offer refreshments to visitors and ensure meeting rooms are prepared before and after use.
• Provide administrative support to various departments as required.
• Support the organisation of company events, meetings, and staff activities and ad hoc training.
• Liaise with suppliers, contractors, and building management regarding office maintenance and facilities.
• Ensure visitor sign-in procedures and security protocols are followed.
• Use Microsoft Office and internal systems to manage administrative tasks efficiently.
• Contribute to maintaining a positive, welcoming, and professional office environment.

Conocimientos

Reception experience

Verbal and written communication

Professional telephone manner

Organisational skills

Microsoft Office (Outlook, Word, Excel

Attention to detail

Team support across departments

Herramientas

Microsoft Office

Descripción del empleo

Portman Finance Group in Northampton is seeking a Front of House Receptionist to create a professional and welcoming experience for clients, visitors, suppliers, and colleagues. You will manage the reception, handle calls, coordinate meetings, and provide essential admin support to ensure smooth day-to-day office operations.

The ideal candidate is highly organised, proactive, and confident managing multiple priorities while assisting colleagues across the business.