Warm Welcome Host | Front of House & Visitor Experience

WSH Group; Greater London; On-site; GBP 15,000 - 20,000; Part time

Benefits offered by this job

Holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline

Job summary

Portico is seeking a professional, friendly Receptionist to be the face of our client’s workplace in London. You will welcome visitors and staff, handle calls and emails, and manage meetings and hospitality with a focus on exceptional service.

This part-time role (24 hours per week) requires strong communication, organization and a proactive, independent mindset to maintain a professional, welcoming environment and support a seamless visitor experience across the office.

Qualifications

• Experience in a receptionist/front of house role with a customer-focused approach.
• Strong communication and interpersonal skills suitable for visitors and colleagues.
• Excellent organization and ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Provide a warm, professional welcome to visitors, clients and staff.
• Manage calls, emails and face-to-face inquiries efficiently as first point of contact.
• Coordinate visitor registration and ensure security/access procedures are followed.
• Arrange and prepare meeting rooms and hospitality for meetings and events.
• Coordinate with AV, housekeeping and Building Management to maintain workplace standards.
• Manage mail, deliveries and courier services.
• Support workplace events and general administrative tasks as required.

Skills

Customer service

Reception

Communication

Organizational skills

Tools

MS Office

Email/Calendar

Job description

Portico is seeking a professional, friendly Receptionist to be the face of our client’s workplace in London. You will welcome visitors and staff, handle calls and emails, and manage meetings and hospitality with a focus on exceptional service.

This part-time role (24 hours per week) requires strong communication, organization and a proactive, independent mindset to maintain a professional, welcoming environment and support a seamless visitor experience across the office.