Front Desk & Office Administrator — Customer-Facing

Project People; Reading; On-site; GBP 20,000 - 26,000; Full time

Job summary

Project People in Reading are seeking a proactive Receptionist/Office Administrator to be the main face of the business for visitors. You will handle calls, messages and diary management and provide essential admin support across the office.

This role is office-based, with hours Monday to Friday 8am–5:30pm, and offers flexibility for full- or part-time arrangements. You should be highly organized, personable and IT-literate to keep records accurate and ensure smooth daily operations.

Qualifications

• Exceptional customer service skills.
• High attention to detail.
• Excellent verbal and written communication skills.
• IT literate.
• Confident telephone manner.
• Ability to multi-task, prioritise and manage time effectively.

Responsibilities

• Answer calls, take messages, book appointments and diary management for employees
• Keep and file departmental records (both paper and electronic).
• Draft and send correspondence on behalf of the Directors and Office Manager.
• Stock control for the office i.e. stationary and other supplies.
• Booking meeting rooms, showing visitors and guests around the facility and ensuring good customer service at all times

Skills

Customer service

Attention to detail

Verbal communication

Written communication

IT skills

Telephone manner

Time management

Job description

Project People in Reading are seeking a proactive Receptionist/Office Administrator to be the main face of the business for visitors. You will handle calls, messages and diary management and provide essential admin support across the office.

This role is office-based, with hours Monday to Friday 8am–5:30pm, and offers flexibility for full- or part-time arrangements. You should be highly organized, personable and IT-literate to keep records accurate and ensure smooth daily operations.