Front Desk & Admin Assistant — Probation Office

Ministry of Justice; Caernarfon; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Ministry of Justice in Caernarfon is seeking a Receptionist within the Probation Service, providing frontline reception, visitor management and a range of admin support.

The role involves handling mail, logistics, petty cash, room bookings and event registrations, while maintaining confidentiality and supporting safeguarding and health and safety procedures. Welsh language skills are desirable and training will be provided.

Qualifications

• Proficiency in ICT across Microsoft Office
• Excellent verbal and written communication skills
• Welsh language skills desirable in Caernarfon environment

Responsibilities

• First point of contact for Probation Service and greet visitors, logging arrival/departure.
• Use tact to diffuse potentially volatile situations and alert staff as needed.
• Answer enquiries about Probation Service and local support services.
• Manage building logistics: mail, PPE, stationery, room bookings, events.
• Handle petty cash and travel warrants; transport between Probation properties.
• Assist health and safety and security: alarms, CCTV, evacuation support.
• Log faults and coordinate maintenance and repairs.

Skills

ICT skills across Microsoft Office

Excellent verbal and written comms

Job description

Ministry of Justice in Caernarfon is seeking a Receptionist within the Probation Service, providing frontline reception, visitor management and a range of admin support.

The role involves handling mail, logistics, petty cash, room bookings and event registrations, while maintaining confidentiality and supporting safeguarding and health and safety procedures. Welsh language skills are desirable and training will be provided.