Probation Receptionist & Admin Support

Ministry of Justice; Wrexham; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Free parking

Modern, accessible workplace

Job summary

Ministry of Justice Caernarfon Probation Office on Llanberis Road seeks a proactive Receptionist to welcome visitors, answer enquiries and coordinate a range of administrative tasks. You will log arrivals, manage room bookings, handle mail and supplies, and support frontline delivery with accurate records and safeguarding awareness.

The role offers a structured induction, opportunities for progression, and a Welsh language environment where Welsh speakers are valued.

Qualifications

• First point of contact for Probation Service visitors; greet people professionally and log arrivals.
• Logistical handling: mail items, room bookings, visitor passes and security measures.
• Maintain accurate records and provide office-based administrative support across teams.

Responsibilities

• Greet visitors and handle enquiries via phone and email.
• Log arrivals, issue passes and coordinate security as needed.
• Manage mail, stationery, meeting room bookings and equipment for events.

Skills

Receptionist duties

Customer service

Administrative support

Welsh language desirable

Education

GCSEs or equivalent

Tools

Microsoft Office Suite

Delius (Probation case management)

Job description

Ministry of Justice Caernarfon Probation Office on Llanberis Road seeks a proactive Receptionist to welcome visitors, answer enquiries and coordinate a range of administrative tasks. You will log arrivals, manage room bookings, handle mail and supplies, and support frontline delivery with accurate records and safeguarding awareness.

The role offers a structured induction, opportunities for progression, and a Welsh language environment where Welsh speakers are valued.