French-Speaking Enterprise Customer Success Manager

Flexera; United Kingdom; On-site; GBP 60,000 - 90,000; Full time

Job summary

Flexera in the United Kingdom is seeking a Customer Success Manager to lead strategic engagements with enterprise customers who deploy multiple Flexera solutions. You will own the relationship for high-value accounts, drive renewals, and coordinate cross-functional teams to deliver measurable business outcomes.

The role requires fluency in French and English, a track record in software asset management or customer success, and the ability to translate technical details into executive business

Qualifications

• Fluency in French and English required.
• Background in software asset management or customer success.
• Experience with enterprise customers and value-based selling.

Responsibilities

• Own strategic accounts and renewals across Flexera solutions.
• Identify churn risk and develop mitigation strategies.
• Spot expansion opportunities for Sales and coordinate cross-functional teams.
• Act as account owner to drive renewals and expansions with all Flexera functions.
• Maximize product adoption and manage escalations (technical and business).
• Identify stakeholders and build senior-level relationships.
• Lead value-based conversations and continued enablement for customers.
• Inform customers of product releases, vision, and best practices.

Skills

FR/EN bilingual

Customer Success

Cross-functional

Tools

Salesforce

Gainsight

Job description

Flexera in the United Kingdom is seeking a Customer Success Manager to lead strategic engagements with enterprise customers who deploy multiple Flexera solutions. You will own the relationship for high-value accounts, drive renewals, and coordinate cross-functional teams to deliver measurable business outcomes.

The role requires fluency in French and English, a track record in software asset management or customer success, and the ability to translate technical details into executive business