French-Speaking CSM - SaaS Growth & Adoption (Remote)

Adthena; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Strong culture

Award-winning product

Remote-first

Flexible work

Career growth

Private medical insurance

Mental health support

Family care package

Pension & 401(k)

Home office stipend

Swag gifts

Job summary

Adthena is an award‑winning search intelligence platform powered by patented AI technology. We are seeking a French‑Speaking Customer Success Manager to partner with a portfolio of French and UK clients.

Join a remote‑first team with London hybrid options, report to the Senior Manager, Customer Success, and help drive adoption, renewals, and bespoke solutions. Native French with strong English, 2+ years in CS/AM roles, and SaaS experience are essential.

Qualifications

• Native French speaker with strong written and spoken English
• At least 2 years in a client-facing Customer Success, Account Management, or Client Services role
• Strong stakeholder management skills, comfortable engaging up to C-level
• Solid understanding of the digital marketing landscape, including paid search
• Strong analytical skills – confident working with data and translating it into actionable insights
• Customer-centric mindset focused on delivering value and driving outcomes
• SaaS background is a plus

Responsibilities

• Be the go-to partner for clients, driving adoption through onboarding, best-practice guidance, and bespoke solutions.

Skills

Native French

English proficient

Stakeholder management

SaaS experience

Client-facing CS

Job description

Adthena is an award‑winning search intelligence platform powered by patented AI technology. We are seeking a French‑Speaking Customer Success Manager to partner with a portfolio of French and UK clients.

Join a remote‑first team with London hybrid options, report to the Senior Manager, Customer Success, and help drive adoption, renewals, and bespoke solutions. Native French with strong English, 2+ years in CS/AM roles, and SaaS experience are essential.