French-Speaking Customer Success Manager (Remote)

Adthena; Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Remote-First

Private Medical Insurance

Mental Health Support

Family Care Package

Pension & 401(k)

Home Office Stipend

Swag Welcome Gift

Strong Culture

Award-Winning Product

Trust-Based Vacation

Flexible Work

Career Growth

Job summary

Adthena, a pioneering paid search intelligence platform, is seeking a Native French-speaking Customer Success Manager to oversee a portfolio of French and UK clients, driving adoption through onboarding, best-practice guidance, and bespoke solutions.

You will own retention and engagement with regular check-ins, deliver strategic insights, and collaborate with Account Managers to align on renewals and expansion opportunities. Remote UK/EU with London hybrid options.

Qualifications

• Native French speaker with strong written and spoken English.

Responsibilities

• Own retention and engagement through regular check-ins and responsible follow-through.
• Drive adoption through onboarding, best-practice guidance, and bespoke solutions for clients.
• Collaborate with Account Managers to align on renewals and expansion opportunities.
• Contribute to Quarterly Business Reviews and health scoring for your book of clients.

Skills

Native French

English communication

Client-facing experience

Stakeholder management

SaaS awareness

Digital marketing knowledge

Job description

Adthena, a pioneering paid search intelligence platform, is seeking a Native French-speaking Customer Success Manager to oversee a portfolio of French and UK clients, driving adoption through onboarding, best-practice guidance, and bespoke solutions.

You will own retention and engagement with regular check-ins, deliver strategic insights, and collaborate with Account Managers to align on renewals and expansion opportunities. Remote UK/EU with London hybrid options.