Fraud Decisioning & Analytics Lead

HSBC Holdings plc; Birmingham; Presencial; GBP 50.000 - 75.000; Jornada completa

Descripción de la vacante

HSBC Holdings plc in the UK is seeking an experienced Senior Analyst Fraud Decisioning to help protect customers and the business by optimising fraud detection systems and insights across the UK Fraud team.

You will partner with stakeholders to improve controls, review performance, and deliver root‑cause insights and actions that strengthen decision engines while maintaining strong customer experience. The role combines analytical rigor with collaboration, leadership and change delivery.

Formación

• Experience in Fraud Management, Fraud Operations or Fraud Analytics.
• Detailed knowledge of payment and/or account opening processes.
• Experience with fraud detection systems such as SAS EFM, Falcon, Biocatch, Hunter and Threatmetrix.
• Knowledge of using, calibrating and optimising fraud detection tools.
• Background in Data Science, Statistics or Mathematics is an advantage.
• Experience with detailed root cause analysis of loss events is an advantage.

Responsabilidades

• Assist stakeholders to improve control owner competencies for managing fraud risk.
• Critically review performance and results to assess adequacy of fraud detection and remediation.
• Support engagement of the wider business to deploy improved fraud controls.
• Root cause analysis of losses to provide insights and action for change.
• Contribute to management and delivery of the overarching fraud strategy and execution.
• Provide support to business stakeholders on fraud decisioning systems and root cause analysis.
• Analyse loss events and provide guidance on applicability and effectiveness.

Conocimientos

Fraud Management

Fraud Operations

Fraud Analytics

Payment Knowledge

Account Opening

SAS EFM

Falcon

Biocatch

Hunter

Threatmetrix

Data Science

Root Cause Analysis

Change Management

Educación

Data Science background

Statistics

Mathematics

Herramientas

SAS EFM

Falcon

Biocatch

Hunter

Threatmetrix

Descripción del empleo

HSBC Holdings plc in the UK is seeking an experienced Senior Analyst Fraud Decisioning to help protect customers and the business by optimising fraud detection systems and insights across the UK Fraud team.

You will partner with stakeholders to improve controls, review performance, and deliver root‑cause insights and actions that strengthen decision engines while maintaining strong customer experience. The role combines analytical rigor with collaboration, leadership and change delivery.