Fraud Decisioning & Insights Lead – Payments

Hsbc Global Services Limited; Ledston; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Private healthcare

Enhanced maternity & adoption pay

Contributory pension

Job summary

HSBC invites an experienced fraud strategy professional to join UK Fraud in the role of Senior Manager - Fraud Decisioning and Insights Payments. You will lead detection initiatives across core typologies, monitor systems, and drive rapid containment of flash fraud events while collaborating with Fraud Operations and Strategic Analytics.

You will shape data-driven strategies, calibrate detection tools, and engage senior stakeholders to reduce losses within risk appetite.

Qualifications

• Proven experience in a Fraud Analytics or Fraud Strategy leadership role.
• Knowledge of payments and/or account opening processes.
• Hands-on experience with leading fraud detection systems (Feedzai, SAS EFM, Falcon, Biocatch, Hunter, Threatmetrix).
• Ability to calibrate and optimise fraud detection tools and decisioning approaches.
• Experience building new processes within a fraud analytics team.
• Understanding of best-in-class fraud analytics routines and embedding them.

Responsibilities

• Shape and implement fraud detection strategies across a core typology (Cards, Payments or Lending/First Party fraud).
• Oversee ongoing monitoring of fraud detection systems to maintain performance against appetite.
• Coordinate response to flash fraud attacks for your typology and support rapid containment and recovery.
• Interpret and manipulate large data sets to identify trends and emerging fraud risks.
• Establish root cause analysis routines and elevate issues to owners and Fraud Control Design.
• Set alert treatment routines with operations and optimise alert strategies by risk.
• Provide feedback to Fraud Operations and contribute to learning and improvements.
• Partner with Strategic Fraud Analytics to develop models and tooling that meet business needs.

Skills

Fraud analytics

Payments processes

Fraud detection systems

Stakeholder management

Data analysis

Root cause analysis

Fraud strategy

Tools

Feedzai

SAS EFM

Falcon

Biocatch

Hunter

Threatmetrix

Job description

HSBC invites an experienced fraud strategy professional to join UK Fraud in the role of Senior Manager - Fraud Decisioning and Insights Payments. You will lead detection initiatives across core typologies, monitor systems, and drive rapid containment of flash fraud events while collaborating with Fraud Operations and Strategic Analytics.

You will shape data-driven strategies, calibrate detection tools, and engage senior stakeholders to reduce losses within risk appetite.