Franchise Governance & Compliance Architect

YO! Sushi UK Ltd; Stockport; On-site; GBP 50,000 - 55,000; Full time

Job summary

YO! Sushi UK is seeking a Franchise Governance & Compliance Manager at head office in Stockport to oversee franchise governance, compliance and contractual processes across the network.

You will manage franchise partner relationships on disputes, changes, contractual breaches, and exits, while ensuring adherence to franchise agreements and operating standards. The role focuses on improving processes, CRM systems, and automation to drive efficiency, risk management and scalable growth.

Qualifications

• Experience in franchise management, compliance, or multi-site operations.
• Strong knowledge of contracts, compliance and dispute resolution.
• Excellent negotiation, communication and stakeholder management skills.
• Confident drafting formal correspondence, contractual notices and legal documentation.
• Highly organised, analytical and detail-focused with strong case management skills.
• A track record of improving processes, controls and operational efficiency.
• Confident using CRM systems, automation and AI tools.
• Commercially minded, balancing business needs, compliance and franchise relationships.
• Able to work effectively with Operations, Legal, Finance, HR and senior leadership.

Responsibilities

• Oversee franchise governance, compliance and contractual processes across the network.
• Lead continuous improvement of franchise processes, documentation, CRM systems and automation initiatives to drive efficiency and risk management.

Skills

Franchise management

Compliance

Legal governance

Negotiation

Stakeholder management

Contract drafting

Process improvement

CRM systems

Automation

AI tools

Cross-functional collaboration

Operations collaboration

Commercial mindset

Education

Degree in Business/Law/Operations

Tools

CRM systems

Automation

Job description

YO! Sushi UK is seeking a Franchise Governance & Compliance Manager at head office in Stockport to oversee franchise governance, compliance and contractual processes across the network.

You will manage franchise partner relationships on disputes, changes, contractual breaches, and exits, while ensuring adherence to franchise agreements and operating standards. The role focuses on improving processes, CRM systems, and automation to drive efficiency, risk management and scalable growth.