Franchise Governance & Compliance Leader

YO! Sushi UK Ltd; Guildford; On-site; GBP 50,000 - 55,000; Full time

Job summary

YO! Sushi is seeking a Franchise Governance & Compliance Manager to oversee franchise governance, compliance and contract processes across the network. You will manage partner relationships on disputes, entity changes, breaches and exits, while ensuring adherence to franchise agreements and operational standards.

The role drives process improvement, CRM optimization and automation to improve efficiency, mitigate risk and support sustainable network growth across the UK and Europe.

Qualifications

• Experience in franchise governance or multi-site operations.
• Knowledge of contracts, compliance and dispute resolution.
• Excellent negotiation and stakeholder management skills.
• Proven ability to draft formal correspondence and legal documents.

Responsibilities

• Oversee franchise governance, compliance and contractual processes across the network.
• Manage franchise partner relationships on disputes, entity changes, breaches and exits.
• Drive continuous improvement of governance processes, CRM systems and automation to boost efficiency and risk control.

Skills

Franchise management

Compliance

Contracts

Dispute resolution

Negotiation

Stakeholder management

CRM proficiency

Process improvement

Education

Degree in Business/Law/Operations

Tools

CRM systems

Automation tools

AI tools

Job description

YO! Sushi is seeking a Franchise Governance & Compliance Manager to oversee franchise governance, compliance and contract processes across the network. You will manage partner relationships on disputes, entity changes, breaches and exits, while ensuring adherence to franchise agreements and operational standards.

The role drives process improvement, CRM optimization and automation to improve efficiency, mitigate risk and support sustainable network growth across the UK and Europe.