Frailty Team Administrator

Calderdale and Huddersfield NHS Foundation Trust; Huddersfield; On-site; GBP 24,000 - 27,000; Full time

Job summary

A National Health Service Trust in Huddersfield is seeking a Frailty Team Administrator. The successful candidate will provide comprehensive administrative support to the Frailty team, ensuring confidentiality while managing various clerical tasks. This includes handling patient interactions, data entry, and documentation using Microsoft Office tools. High adaptability and strong communication skills are essential for this role. The position offers a salary range of £24,937 to £26,598 per annum, pro rata, with a focus on maintaining efficient operations within the healthcare environment.

Qualifications

• Proven experience as an administrator in a busy office environment.
• Knowledge of Data Protection Act & confidentiality requirements.
• Experience working in an NHS setting.

Responsibilities

• Provide general office and administrative support.
• Answer telephone calls professionally and take messages.
• Input, extract and manipulate data to generate reports.

Skills

Excellent communication skills

Adaptability

Office administration

Data entry

Education

GCSE English and Maths grade A*-C/9-4

NVQ Level 2 in Business Administration

Tools

Microsoft Office

Word

Excel

Outlook

Job description

Calderdale and Huddersfield NHS Foundation Trust

Frailty Team Administrator

The closing date is 25 January 2026

This role involves working closely with the Frailty team as an administrator for all aspects of the Frailty service.

We are looking for someone who is adaptable, approachable, excellent at communication and able to adjust to the changing demands and situations of the team.

Successful candidates will carry out administrative duties such as filing, answering telephones and producing documents using Microsoft Office applications.

The role will involve patient contact and visiting clinical areas. Excellent communication skills are required to maintain links within the trust and partner organisations.

Main duties of the job

• Ensure confidentiality is maintained at all times.
• Provide general office and administrative support to the department.
• Greet visitors / customers professionally and respond to enquiries efficiently.
• Perform general office duties such as data entry, photocopying, laminating, scanning and shredding.
• Maintain accurate, timely and legible records.
• Attend team meetings and regular reviews with line manager(s).
• Maintain the filing system, including e‑filing; arrange general meetings; handle incoming/outgoing mail and email distribution.
• Input/extract data using relevant electronic software and generate basic evaluation reports.
• Support clinical areas with general administration duties and facilitate safe and timely discharges by booking transport and liaising with community teams and patient carers / relatives.

About us

CHFT is an integrated Trust of over 6,500 colleagues, providing hospital and community services to patients and communities across Calderdale and Kirklees. Rated as 'Good' by the Care Quality Commission, the Trust is a top performer in Elective Recovery, Emergency and Cancer Care and a national digital lead.

Our people are at the core of everything we do. We are committed to the One Culture of Care, focusing on caring for and supporting one another to provide outstanding compassionate care.

Job responsibilities

• Ensure confidentiality and maintain secure records.
• Provide comprehensive office support and customer service.
• Answer telephone calls professionally; take accurate messages and forward as required.
• Carry out routine office duties including data entry, photocopying, laminating, scanning, shredding and filing.
• Maintain accurate, timely and legible records.
• Participate in team meetings and regular line manager reviews.
• Maintain filing system, arrange meetings, manage mail/email and ensure accurate dispatch.
• Input, extract and manipulate data, generate evaluation reports.
• Support clinical teams with discharges, booking transport, liaising with community teams, carers and relatives.

Person Specification

QUALIFICATIONS / TRAINING

• GCSE English and Maths grade A*‑C/9‑4 or equivalent.
• NVQ Level 2 in Business Administration.
• Ability to take and transcribe minutes and other correspondence.

KNOWLEDGE, EXPERIENCE & EXPERTISE

• Proven, relevant experience as an administrator in a busy office environment.
• Knowledge of the Data Protection Act & confidentiality requirements.
• Experience working in an NHS setting.
• Experience using Microsoft Office – Word, Excel spreadsheets, Outlook.
• Ability to work independently, make decisions within written guidelines, and prioritise workload.
• Highly motivated, with strong communication skills at all levels, tact and diplomacy.
• Ability to work under pressure while maintaining accuracy and meeting deadlines.
• Team working skills and ability to adapt to changing work patterns.
• Excellent computer skills with knowledge of Word and Excel.

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

• Ability to work in various locations throughout the network of services provided by Calderdale and Huddersfield NHS Foundation Trust.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check is required to verify criminal convictions.

Calderdale and Huddersfield NHS Foundation Trust

Salary: £24,937 to £26,598 per annum, pro rata.