Founding Sales & Ops Lead — Equity, Hybrid London

Match with Care; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Match with Care, based in London, is seeking a Founding Sales & Operations Lead to own the growth of our care coordination service. You will start with care coordination tasks and evolve into a strategic/managerial role as the team expands, while collaborating with our AI-powered platform to connect families with vetted carers.

You will thrive in a startup, demonstrate strong communication, organisation, empathy, and a proactive mindset, and enjoy a technology-driven, high-reward environment

Qualifications

• Excellent communication and people skills are essential.
• Highly organised with the ability to manage multiple projects.
• Empathetic, proactive and tech‑savvy with willingness to learn new systems.

Responsibilities

• Speak with families to understand care needs and preferences.
• Match families with suitable, vetted carers.
• Coordinate introductions, interviews and placements.
• Work with AI powered platform to support processes.
• Support families and carers throughout the care journey.
• Help continuously improve service delivery.
• Assist in growing the team of coordinators.

Skills

Excellent communication

People skills

Highly organised

Empathetic

Tech savvy

Job description

Match with Care, based in London, is seeking a Founding Sales & Operations Lead to own the growth of our care coordination service. You will start with care coordination tasks and evolve into a strategic/managerial role as the team expands, while collaborating with our AI-powered platform to connect families with vetted carers.

You will thrive in a startup, demonstrate strong communication, organisation, empathy, and a proactive mindset, and enjoy a technology-driven, high-reward environment