02 Founding Sales & Operations London, UK

Match with Care; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Match with Care, based in London, is seeking a Founding Sales & Operations Lead to own the growth of our care coordination service. You will start with care coordination tasks and evolve into a strategic/managerial role as the team expands, while collaborating with our AI-powered platform to connect families with vetted carers.

You will thrive in a startup, demonstrate strong communication, organisation, empathy, and a proactive mindset, and enjoy a technology-driven, high-reward environment

Qualifications

• Excellent communication and people skills are essential.
• Highly organised with the ability to manage multiple projects.
• Empathetic, proactive and tech‑savvy with willingness to learn new systems.

Responsibilities

• Speak with families to understand care needs and preferences.
• Match families with suitable, vetted carers.
• Coordinate introductions, interviews and placements.
• Work with AI powered platform to support processes.
• Support families and carers throughout the care journey.
• Help continuously improve service delivery.
• Assist in growing the team of coordinators.

Skills

Excellent communication

People skills

Highly organised

Empathetic

Tech savvy

Job description

# Founding Sales & OperationsLocation: London, UKType: Full-time · Hybrid (3 days in the office)Stage: Early stageComp: 50k TC (base salary + commission/equity)Match with Care is modernising how families find and arrange care for their loved ones. We combine technology with a personal, human service to make the process faster, simpler and more reliable.We’re early stage (younger than a year) and looking for a Founding Sales & Operations Lead to join our small team and take ownership of helping families find the right care.This role would start off with care coordination work, but it will evolve into a more strategic/managerial role as we grow our team.## What you’ll do1. 01Speak with families to understand their care needs and preferences2. 02Match families with suitable, vetted carers3. 03Coordinate introductions, interviews and placements4. 04Work alongside our modern, AI powered platform5. 05Support families and carers throughout the process6. 06Help us continuously improve how we deliver care7. 07Help grow our team of coordinators## What we’re looking for1. 01Someone who is fine with a startup environment - high risk, high reward2. 02Excellent communication and people skills3. 03Highly organised and able to manage multiple threads/projects at once4. 04Empathetic, practical and proactive5. 05Comfortable using technology and learning new systems6. 06No need for previous experience in care, but it's a bonus. Also previous sales, ops, recruitment or customer success experience would be a bonus.## What you’ll get1. 01A meaningful role with real responsibility from day one2. 02An exciting, fun team to work and grow with3. 03The opportunity to help shape a company still in its first year4. 04A modern, technology-driven working environment5. 05Meaningful compensation which grows with the company and your output