Founder's Strategy & Ops Associate

Refractal; Greater London; On-site; GBP 45,000 - 80,000; Full time

Benefits offered by this job

Pension contribution

Private medical and dental cover

Visa and relocation support

Equity participation

Salary £45,000–£80,000

Job summary

Refractal in the United Kingdom is seeking a hands-on role to work with the founders, turning priorities into effectively run projects spanning commercial, recruiting and operations. You’ll move between research, decision-making and execution in a fast-paced setting.

You’ll scope projects with clear owners and milestones, research markets and competitors, and prepare concise recommendations to guide focus and resources.

Qualifications

• Strong analytical judgement and ability to frame ambiguous questions.
• Experience turning ideas into practical, completed outcomes.
• Clear, concise writing and cross-functional communication.
• High organisation and discretion with sensitive information.
• Ability to adapt direction while keeping scope and priorities.

Responsibilities

• Scope projects with founders, define outcomes, and set milestones.
• Research markets, customers and competitors, and provide concise recommendations.
• Support commercial execution through account research and opportunity analysis.
• Assist with recruiting priorities through candidate research and process improvements.
• Improve operational workflows and document ownership for lasting impact.

Skills

Analytical thinking

Decision making

Clear writing

Communication

Organisation

Tools

Research methods

Job description

Refractal in the United Kingdom is seeking a hands-on role to work with the founders, turning priorities into effectively run projects spanning commercial, recruiting and operations. You’ll move between research, decision-making and execution in a fast-paced setting.

You’ll scope projects with clear owners and milestones, research markets and competitors, and prepare concise recommendations to guide focus and resources.