Global Operations Lead – Finance, HR & Compliance

Refractal Ltd; Greater London; Hybrid; GBP 55,000 - 100,000; Full time

Benefits offered by this job

Competitive equity to share in Refract

Pension contribution

Private medical and dental cover

Visa and relocation support

Job summary

Refractal Ltd in London is seeking a multi-disciplinary operations lead to own finance, people, legal and compliance administration as the company scales across London, Podgorica and the United States. It's a hands-on role for someone who loves building processes and then running them well.

This role focuses on creating scalable operations, maintaining consistency across regions, managing internal tools and vendors, and handling office logistics so founders can focus on customers and product.

Qualifications

• Experience running operations at a growing company with ownership of several functions.
• Working knowledge of UK finance operations, payroll and employment administration.
• Strong organisation and attention to detail, with a track record of keeping multiple workstreams moving.
• Clear, concise writing and confident communication with colleagues, advisers, suppliers and candidates.
• Discretion and sound judgement when handling confidential financial, legal and personal information.

Responsibilities

• Run day-to-day finance operations with our accountants, including invoicing, supplier payments, expenses, payroll inputs, month-end close and the reporting the founders and board rely on.
• Own people operations from offer to first day: contracts, payroll and benefits setup, visa and relocation logistics, equipment and system access, and an onboarding plan that helps new joiners contribute quickly.
• Coordinate legal and compliance administration with our advisers, including contract workflow, company and statutory filings, insurance, and the evidence needed for security certifications and customer due diligence.
• Keep policies, payroll and suppliers consistent across our London, Podgorica and United States teams while meeting local requirements in each country.
• Select, set up and maintain the internal tools and suppliers the company depends on, with clear costs, access and ownership.
• Manage the office, travel and events, including logistics for customer visits, conferences and team gatherings.

Skills

Operations management

Finance operations

Payroll administration

Organization

Communication

Confidentiality

Tools

Xero

Deel

Rippling

Job description

Refractal Ltd in London is seeking a multi-disciplinary operations lead to own finance, people, legal and compliance administration as the company scales across London, Podgorica and the United States. It's a hands-on role for someone who loves building processes and then running them well.

This role focuses on creating scalable operations, maintaining consistency across regions, managing internal tools and vendors, and handling office logistics so founders can focus on customers and product.