Food Team Leader - UK Store Floor Excellence

Marks and Spencer; Exeter; On-site; GBP 28,000 - 34,000; Full time

Job summary

Marks and Spencer in Exeter is seeking a Designate Team Manager for Food to lead from the front on the shop floor, raising standards and inspiring the team to deliver standout service and strong commercial results.

You'll thrive in a fast-moving retail environment, making bold decisions, coaching colleagues, and driving customer excellence through data-informed actions. This role is on the shop floor, not back-office, with a focus on excellence and team growth.

Qualifications

• Proven experience leading teams in fast-paced retail or customer-focused environments.
• Strong commercial awareness with the ability to use data and insight to drive results.
• Ability to coach, develop and performance-manage with clarity and empathy.
• Resilient, adaptable mindset with energy to lead through change.

Responsibilities

• Lead a multi-skilled team on the shop floor to deliver five-star service.
• Set pace and raise standards across operations, safety and availability.
• Utilise data and insights to steer actions and improve commercial results.
• Coach and develop team members, enabling growth and delivering results the right way.

Skills

Leadership

Commercial awareness

Coaching

Change leadership

Digital awareness

Job description

Marks and Spencer in Exeter is seeking a Designate Team Manager for Food to lead from the front on the shop floor, raising standards and inspiring the team to deliver standout service and strong commercial results.

You'll thrive in a fast-moving retail environment, making bold decisions, coaching colleagues, and driving customer excellence through data-informed actions. This role is on the shop floor, not back-office, with a focus on excellence and team growth.