Food Store Team Leader - Frontline Retail Excellence

Marks and Spencer; Exeter; On-site; GBP 29,000 - 36,000; Full time

Job summary

Marks & Spencer in Exeter is seeking a Designate Team Manager for UK Food. You will lead from the front on the shop floor, setting the pace, raising standards and inspiring your team to deliver standout style, sharp service and solid commercial results even under pressure.

We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and bring out the best in others. This is a hands-on leadership role on the shop floor.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Strong commercial awareness with the confidence to use data and insight to drive results
• The ability to coach, develop and performance-manage with clarity and empathy
• Confidence having constructive, sometimes difficult conversations
• A resilient, adaptable mindset with the energy to lead through change
• Digital confidence and a willingness to embrace new ways of working
• A natural role model for great service, inclusion and M&S behaviour

Responsibilities

• Lead from the front on the shop floor, setting the pace and raising standards
• Inspire and develop a multiskilled team to deliver standout service and commercial results
• Take ownership of standards, safety, availability and operational excellence
• Drive results through insight, pace and strong leadership

Job description

Marks & Spencer in Exeter is seeking a Designate Team Manager for UK Food. You will lead from the front on the shop floor, setting the pace, raising standards and inspiring your team to deliver standout style, sharp service and solid commercial results even under pressure.

We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and bring out the best in others. This is a hands-on leadership role on the shop floor.