Food Team Leader — Fast-Paced Retail Excellence

Marks & Spencer Plc; Hurn, Ferndown; On-site; GBP 23,000 - 30,000; Full time

Job summary

Marks & Spencer is seeking a Team Manager to lead from the shop floor, setting high standards in service, presentation and commercial delivery. You will guide a motivated team, champion customer focus and drive improvements through data insights.

You’ll thrive in a fast-moving retail environment, coaching staff, influencing outcomes and delivering results the right way under pressure.

Qualifications

• Proven experience leading teams in fast-paced retail or customer-focused environments.
• Strong commercial awareness with the confidence to use data and insight to drive results.
• The ability to coach, develop and performance-manage with clarity and empathy.
• Confidence handling constructive conversations and adapting to change.

Responsibilities

• Lead from the shop floor, setting standards and inspiring the team.
• Ensure five-star service, strong merchandising and high standards of operation.
• Use data and insights to improve store performance and commercial results.
• Coach, develop and performance-manage team members with empathy.

Skills

Team leadership

Retail experience

Commercial awareness

Data-driven

Job description

Marks & Spencer is seeking a Team Manager to lead from the shop floor, setting high standards in service, presentation and commercial delivery. You will guide a motivated team, champion customer focus and drive improvements through data insights.

You’ll thrive in a fast-moving retail environment, coaching staff, influencing outcomes and delivering results the right way under pressure.