Food Team Leader: Elevate Service and Sales on Frontline

Marks and Spencer; Exeter; On-site; GBP 32,000 - 42,000; Full time

Job summary

Marks & Spencer in Exeter is seeking a Designate Team Manager in Food to lead from the front on the shop floor, setting pace and inspiring a multi-skilled team to deliver standout service, strong commercial results and five-star standards.

We are looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others. This role emphasizes on-floor leadership, coaching and delivering results the right way.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness with the confidence to use data and insight to drive results.
• The ability to coach, develop and performance-manage with clarity and empathy.
• Confidence having constructive, sometimes difficult conversations.
• A resilient, adaptable mindset with the energy to lead through change.
• Digital confidence and a willingness to embrace new ways of working.
• A natural role model for great service, inclusion and M&S behavior's

Responsibilities

• Lead from the front on the shop floor, setting pace, raising standards and inspiring the team to deliver standout service.
• Use data and insight to drive strong commercial results with bold leadership.
• Coach, develop and performance-manage your team with clarity and empathy.
• Be confident during constructive conversations while maintaining resilience and adaptability.
• Embrace new ways of working and be a role model for service and inclusion.

Job description

Marks & Spencer in Exeter is seeking a Designate Team Manager in Food to lead from the front on the shop floor, setting pace and inspiring a multi-skilled team to deliver standout service, strong commercial results and five-star standards.

We are looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others. This role emphasizes on-floor leadership, coaching and delivering results the right way.