Food Team Leader - On-Floor, Fast-Paced Retail Impact

Marks and Spencer; Bangor; On-site; GBP 26,000 - 32,000; Full time

Job summary

Marks & Spencer in Bangor is seeking a Team Manager in Food to lead from the front on the shop floor, set the pace, raise standards and inspire your team to deliver standout style, sharp service and strong commercial results.

You'll be a confident, people-first leader who thrives in fast-moving environments, makes bold decisions, coaches and develops others, and uses data to drive store performance. This is about delivering results the right way with pride in M&S.

Qualifications

• Proven experience leading teams in fast-paced retail or customer-focused environments.
• Strong commercial awareness with ability to use data and insight to drive results.
• Ability to coach, develop and performance-manage with clarity and empathy.
• Confident in having constructive, sometimes difficult conversations.
• Resilient, adaptable mindset to lead through change.
• Digital confidence and openness to new ways of working.
• Natural role model for great service, inclusion and M&S behaviours.

Responsibilities

• Lead from the front on the shop floor, setting pace and raising standards.
• Inspire your team to deliver standout service and strong commercial results.
• Coach and develop colleagues to reflect M&S behaviours and deliver results.
• Use data and insight to drive store performance and continuous improvement.

Skills

Team leadership

Commercial awareness

Coaching & performance management

People management & empathy

Adaptability & resilience

Digital confidence

Customer service excellence

Job description

Marks & Spencer in Bangor is seeking a Team Manager in Food to lead from the front on the shop floor, set the pace, raise standards and inspire your team to deliver standout style, sharp service and strong commercial results.

You'll be a confident, people-first leader who thrives in fast-moving environments, makes bold decisions, coaches and develops others, and uses data to drive store performance. This is about delivering results the right way with pride in M&S.