Store Floor Team Leader – Fast-Paced, Data-Driven

Marks & Spencer Plc; Leamington Hastings CP; On-site; GBP 25,000 - 35,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Team Manager in Food to lead from the front on the shop floor, raising standards and inspiring your team to deliver standout service and strong commercial results even under pressure.

You’ll coach, develop and performance-manage multi-skilled colleagues, use data and insights to drive decisions, and role-model inclusive, customer-focused behaviours as you raise the bar for store operations and service.

Qualifications

• Experience leading teams in fast-paced retail or customer-focused environments.
• Strong commercial awareness with ability to use data to drive results.
• Ability to coach, develop and performance-manage with clarity and empathy.
• Confident in having constructive conversations and leading through change.

Responsibilities

• Lead and develop a multi-skilled team on the shop floor to deliver excellent service.
• Set and maintain standards of service, availability and operational excellence.
• Use data and insights to drive improvements and commercial results.
• Inspire and coach colleagues to uphold M&S behaviours and customer focus.

Skills

Team leadership

Retail experience

Data-driven

Communication skills

Job description

Marks & Spencer Plc in the United Kingdom is seeking a Team Manager in Food to lead from the front on the shop floor, raising standards and inspiring your team to deliver standout service and strong commercial results even under pressure.

You’ll coach, develop and performance-manage multi-skilled colleagues, use data and insights to drive decisions, and role-model inclusive, customer-focused behaviours as you raise the bar for store operations and service.