Food Service Assistant

Mount Charles Group; Walmersley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

20 days leave pro rata

Company Pension Scheme

Employee Assistance Program

Financial Education/Financial wellbein

Company Events

Job summary

Mount Charles Group is seeking a dedicated Food Service Assistant to join our team at CAFRE Greenmount, Antrim. You will help with the preparation, service and sale of food and beverages, ensuring warm customer service and efficient operation throughout shifts.

This role runs 37.5 hours per week, Monday to Friday, 07:00 to 15:00, with benefits including a company pension, employee assistance program and paid leave pro rata.

Qualifications

• Customer service oriented with a friendly demeanor.
• Upselling opportunities to increase sales.
• Strong communication and teamwork.
• Commitment to high service standards.
• Aware of HACCP regulations.

Responsibilities

• Assist in preparation, service and sale of food and beverages.
• Prepare service counter with correct containers and utensils.
• Provide high level of customer service.
• Work as part of the team to ensure timely service.
• Carry out cleaning duties and keep areas tidy.
• Handle cash and financial transactions.
• Assist with setting up catering areas and furniture.
• Report any equipment or safety issues.

Skills

Customer service

Upselling

Communication

Teamwork

Education

Basic food hygiene certificate

Job description

We are currently recruiting for a Food Service Assistant to join our team based at CAFRE Greenmount, Antrim. This is a great opportunity to join a world leading facilities management company. Working Pattern:

Working Pattern

• 37.5 Hours Per Week


• Monday - Friday


• 07:00-15:00


• Rewards


• 20 days leave pro rata


• Company Pension Scheme


• Employee Assistance Program to support your health & wellbeing


• Financial Education/Financial wellbeing advisory service


• Company Events

The Role

• Assist in the preparation, service and sales of all food and beverages for the unit


• Preparation of service counter (including placing food and beverages in appropriate containers and correct utensils are available)


• Provide the highest level of customer service in a consistent approach to anyone who uses the facility


• Work as part of the team to ensure service is delivered on time and to a consistently high standard


• Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota


• Ensure kitchen and service areas are always clean and tidy and assist with waste removal.


• Clear and wash dishes in the dining area as required


• Be responsible for cash handling duties under your control


• Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas.


• Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues

The Person

• Make customers aware of current offers and upsell additional products where possible


• Ensure all customer suggestions, comments or complaints are reported to the Line Manager.


• Ensure all customers are served in a quick and efficient manner.


• Ensure all clothing, including footwear and personal hygiene is of the highest standards


• Demonstrable passion for providing good customer service


• Excellent communication skills


• Workable knowledge of HACCP regulations


• Basic food hygiene certificate

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!