Food Service Associate - Customer-Driven & Team-Focused

Mount Charles; Antrim; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

20 days leave pro rata

Company Pension Scheme

Employee Assistance Program to support

Financial Education/Financial wellbeig

Company Events

Job summary

Mount Charles Group is recruiting a Food Service Assistant based at CAFRE Greenmount, Antrim. You will assist in the preparation, service and sale of food and beverages, ensuring high standards of customer service in a busy catering unit.

Working pattern is Monday to Friday, 37.5 hours per week, 07:00–15:00. The role offers a friendly, family-oriented environment with pension scheme, staff wellbeing support and opportunities to grow within a leading private facilities management provider.

Qualifications

• Experience in catering or food service environment.
• Ability to upsell offers while delivering high levels of customer service.
• Demonstrated knowledge of HACCP and food safety requirements.

Responsibilities

• Assist in the preparation, service and sales of all food and beverages for the unit
• Preparation of service counter (including placing food and beverages in appropriate containers and correct utensils are available)
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure service is delivered on time and to a consistently high standard
• Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
• Ensure kitchen and service areas are always clean and tidy and assist with waste removal.
• Clear and wash dishes in the dining area as required
• Be responsible for cash handling duties under your control
• Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas.
• Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues

Skills

Customer service

HACCP knowledge

Basic food hygiene

Job description

Mount Charles Group is recruiting a Food Service Assistant based at CAFRE Greenmount, Antrim. You will assist in the preparation, service and sale of food and beverages, ensuring high standards of customer service in a busy catering unit.

Working pattern is Monday to Friday, 37.5 hours per week, 07:00–15:00. The role offers a friendly, family-oriented environment with pension scheme, staff wellbeing support and opportunities to grow within a leading private facilities management provider.