RF-2605-23 - Food Service Assistant

Mount Charles; Newcastle upon Tyne; Hybrid; GBP 8,000 - 14,000; Part time

Benefits offered by this job

20 days’ annual leave

Company Pension Scheme

Employee Assistance Program to support

Financial Education/Wellbeing advisory

Company Events

Job summary

Mount Charles Group is hiring a Food Service Assistant in Newcastle, County Down. The role focuses on customer service, food preparation and service within a busy unit, ensuring cleanliness and adherence to HACCP standards.

The post requires basic food hygiene certification, basic statutory training, and strong communication skills. 17 hours weekly with two days and weekend rotation. Mount Charles offers a supportive team environment and development opportunities.

Qualifications

• Passion for providing good customer service.
• Excellent communication skills.
• Flexibility and adaptability in a fast-paced environment.
• Good navigation and time management to handle busy service periods.
• Working knowledge of HACCP regulations is preferred.
• Basic food hygiene certificate is required.
• Basic statutory training is needed to understand safety procedures and customer interactions.

Responsibilities

• Assist in the preparation, service and sales of all food and beverages.
• Prepare the service counter.
• Provide the highest level of customer service to all facility users.
• Work as part of a team to ensure timely, high-standard service.
• Carry out cleaning duties as instructed and keep areas tidy.
• Ensure kitchen and service areas are clean and compliant with hygiene standards.
• Handle cash and smooth daily sales figures.
• Keep up to date with promotions and new products.
• Follow health, safety and hygiene standards and HACCP regulations.

Skills

Customer service

Communication

Flexibility

Time management

HACCP knowledge

Education

Basic food hygiene certificate

Basic statutory training

Job description

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:Do the right thing,Havefun & grow together,Takepride in what you do!We are currently recruiting for aFood Service Assistantto join our team based at, Newcastle, County Down. This isa great opportunityto join a world leading facilities management company.

Working Pattern:

• 17 hours per week
• 2 working days out of 7
• 9:30am – 6pm
• One weekend on and one weekend off

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:Do the right thing,Havefun & grow together,Takepride in what you do!We are currently recruiting for aFood Service Assistantto join our team based at, Newcastle, County Down. This isa great opportunityto join a world leading facilities management company.

Working Pattern:

• 17 hours per week
• 2 working days out of 7
• 9:30am – 6pm
• One weekend on and one weekend off

Rewards:

• 20 days’ annual leave
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role:

• Assistin the preparation, service and sales of all food and beverages for the unit
• Preparation of service counter
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure service is delivered on time andato a consistently high standard
• Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
• Ensure kitchen and service areas are always clean and tidy
• Clear rooms of any trays.
• Be responsible forcash handling duties under your control
• Keep up to date with current promotions and new products
• Comply withall Health, Safety & Hygiene standards
• Comply withall HACCP regulations as necessary
• Follow procedures as directed on the correct handling and use of all cleaning materials.
• Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing uptillsand recording daily sales figures
• Assistwith effective management of stock control
• Basic statutory training for the role will require all candidates to have basic reading, writing,speakingand listening skills toassistin understanding safety and work, instructions and communicating with customer on a day-today basis.

The Person:

• Demonstrable passion for providing good customer service
• Excellent communication skills
• Flexibility and adaptability
• Good navigation and time management
• Workable knowledge of HACCP regulations
• Basic food hygiene certificate
• Basic statutory training for the role will require all candidates to have basic reading, writing,speakingand listening skills toassistin understanding safety and work, instructions and communicating with customer on a day-today basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request.

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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