RF-2608-01 - Food Service Assistant

Mount Charles; Lisburn; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

20 days annual leave

Company Pension Scheme

Employee Assistance Program

Job summary

Mount Charles Group is seeking a Food Service Assistant to join our team at Friends School, Lisburn. The role involves assisting in the preparation, service and sales of food and beverages while delivering excellent customer service.

You will work 18 hours per week, Monday to Thursday, 08:00–14:00, in a friendly, family‑oriented business that values its people and offers benefits such as pension, annual leave, and wellbeing support.

Qualifications

• Strong customer service focus and ability to upsell when appropriate.
• Excellent communication skills with customers and team members.
• Good understanding of HACCP regulations and basic food hygiene practices.

Responsibilities

• Assist in preparation, service and sales of food and beverages.
• Prepare service counter and ensure correct containers and utensils.
• Provide high level of customer service consistently.
• Work with team to ensure on-time service and high standards.
• Carry out cleaning duties and maintain kitchen/service areas.
• Assist with waste removal and equipment cleanliness.
• Handle cash duties as required.

Skills

Customer service

Communication

HACCP knowledge

Food hygiene

Education

Basic food hygiene certificate

Job description

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:
Do the right thing,Havefun & grow together,Takepride in what you do!
We are currently recruiting for aFood Service Assistantto join our team based atFriends School, Lisburn. This isa great opportunityto join a world leading facilities management company.

Working Pattern

• 18Hours Per Week
• Monday – Thursday
• 08:00am – 14:00pm

Rewards

• 20 days annual leave
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Assist in the preparation, service and sales of all food and beverages for the unit
• Preparation of service counter (including placing food and beverages in appropriate containers and correct utensils are available)
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure service is delivered on time and to a consistently high standard
• Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
• Ensure kitchen and service areas are always clean and tidy and assist with waste removal.
• Clear and wash dishes in the dining area as required
• Be responsible for cash handling duties under your control
• Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas.
• Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues

The Person

• Make customers aware of current offers and upsell additional products where possible
• Ensure all customer suggestions, comments or complaints are reported to the Line Manager.
• Ensure all customers are served in a quick and efficient manner.
• Ensure all clothing, including footwear and personal hygiene is of the highest standards
• Demonstrable passion for providing good customer service
• Excellent communication skills
• Workable knowledge of HACCP regulations
• Basic food hygiene certificate

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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