Food Service Assistant

Mount Charles; Newcastle upon Tyne; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

20 days’ annual leave

Company Pension Scheme

Employee Assistance Program to support

Job summary

Mount Charles Group is recruiting a Food Service Assistant to join our team at Newcastle, County Down. The role involves preparing, serving and selling food and beverages while delivering excellent customer service in a busy unit.

Working pattern is 30 hours per week with one weekend on and one weekend off. You will assist with stock control, ensure HACCP compliance, and keep the kitchen and service areas clean. Benefits include 20 days annual leave, company pension, wellbeing programs and more.

Qualifications

• Demonstrable passion for providing good customer service.
• Excellent communication skills.
• Flexibility and adaptability.
• Good navigation and time management.
• Basic HACCP knowledge.
• Basic statutory training and reading/writing/listening skills for safety tasks.

Responsibilities

• Assist in the preparation, service and sales of all food and beverages.
• Preparation of service counter.
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility.
• Work as part of the team to ensure service is delivered on time and to a consistently high standard.
• Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota.
• Ensure kitchen and service areas are always clean and tidy.
• Clear rooms of any trays.
• Be responsible for cash handling duties under your control.
• Keep up to date with current promotions and new products.
• Comply with all Health, Safety & Hygiene standards.
• Comply with all HACCP regulations as necessary.
• Follow procedures as directed on the correct handling and use of all cleaning materials.
• Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures.
• Assist with effective management of stock control.

Skills

Customer service

Communication

Flexibility

Time management

Teamwork

Education

Basic food hygiene certificate

Job description

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:

Do the right thing,Havefun & grow together,Takepride in what you do!

We are currently recruiting for aFood Service Assistantto join our team based at, Newcastle, County Down. This isa great opportunityto join a world leading facilities management company.

Working Pattern:

• 30 hours per week
• One weekend on and one weekend off

Rewards:

• 20 days’ annual leave
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role:

• Assistin the preparation, service and sales of all food and beverages for the unit
• Preparation of service counter
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure service is delivered on time andato a consistently high standard
• Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
• Ensure kitchen and service areas are always clean and tidy
• Clear rooms of any trays.
• Be responsible forcash handling duties under your control
• Keep up to date with current promotions and new products
• Comply withall Health, Safety & Hygiene standards
• Comply withall HACCP regulations as necessary
• Follow procedures as directed on the correct handling and use of all cleaning materials.
• Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing uptillsand recording daily sales figures
• Assistwith effective management of stock control

The Person:

• Demonstrable passion for providing good customer service
• Excellent communication skills
• Flexibility and adaptability
• Good navigation and time management
• Workable knowledge of HACCP regulations
• Basic food hygiene certificate
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work, instructions and communicating with customer on a day-today basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request.

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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