Food Retail Customer Assistant – High-Energy & Digital

MS; Harrogate; On-site; GBP 12,000 - 15,000; Part time

Job summary

M&S in the UK is hiring a Customer Assistant in our Food section to be at the frontline of our fast-growing retail business. You will deliver five-star service at pace, know our Food products, and help customers find what they need.

You’ll work flexible shifts, across store areas, using Sparks App and in-store devices to enhance the customer experience. If you thrive under pressure and enjoy teamwork, this role is for you.

Qualifications

• Experience delivering polite, efficient customer service.
• Comfort using digital tools to assist shoppers.
• Able to work flexibly across store areas.

Responsibilities

• Assist customers with product questions and purchases.
• Use Sparks App and store devices to enhance service.
• Maintain high-energy teamwork during peak times.
• Be adaptable to changing store needs during shifts.

Skills

Customer service

Communication

Flexibility

Digital tools

Teamwork

Tools

Sparks App

Job description

M&S in the UK is hiring a Customer Assistant in our Food section to be at the frontline of our fast-growing retail business. You will deliver five-star service at pace, know our Food products, and help customers find what they need.

You’ll work flexible shifts, across store areas, using Sparks App and in-store devices to enhance the customer experience. If you thrive under pressure and enjoy teamwork, this role is for you.