Food Retail Customer Assistant: High-Energy & Digital

Marks & Spencer Plc; Birstall; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Plc in the UK is hiring a Customer Assistant in our Food section to be at the frontline of the retailer's busy store. You’ll help customers, stock shelves, and deliver five-star service at pace.

Flexibility is essential, with late shifts and weekend work; you'll use digital tools like the Sparks App to assist customers and stay connected with the team. Applicants must be 18 or over due to late-night hours.

Qualifications

• Customer service excellence demonstrated in a fast-paced environment.
• Ability to work as part of a team and adapt to changing store needs.
• Comfort using digital tools to enhance the customer experience.

Responsibilities

• Provide friendly, efficient service to customers in the Food section.
• Assist with stock replenishment and shelf presentation during shifts.
• Support store goals by promoting products and driving sales.

Skills

Customer service

Team player

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in the UK is hiring a Customer Assistant in our Food section to be at the frontline of the retailer's busy store. You’ll help customers, stock shelves, and deliver five-star service at pace.

Flexibility is essential, with late shifts and weekend work; you'll use digital tools like the Sparks App to assist customers and stay connected with the team. Applicants must be 18 or over due to late-night hours.