Christmas Food Customer Assistant — Fast-Paced, Digital-Savvy

MS; Woodley; On-site; GBP 18,000 - 24,000; Full time

Job summary

M&S is seeking a Customer Assistant in our Food section. You will be the frontline of the UK’s leading retailer, delivering fast, friendly service and helping customers find and enjoy our products.

You’ll use Sparks App and in-store devices to assist shoppers, work well under pressure, and adapt to changing store needs. A proactive, team-oriented attitude will help you thrive in a busy environment.

Qualifications

• Experience in customer service and retail environment.
• Comfort with using digital tools to assist customers.
• Able to work in a fast-paced, high-pressure store setting.

Responsibilities

• Provide five-star service and respond to customer needs.
• Recommend and sell food products to customers.
• Utilize Sparks App and in-store devices to assist shoppers.
• Be flexible and work across different store areas as demand changes.

Skills

Customer service

Retail experience

Digital literacy

Team player

Tools

Sparks App

In-store devices

Job description

M&S is seeking a Customer Assistant in our Food section. You will be the frontline of the UK’s leading retailer, delivering fast, friendly service and helping customers find and enjoy our products.

You’ll use Sparks App and in-store devices to assist shoppers, work well under pressure, and adapt to changing store needs. A proactive, team-oriented attitude will help you thrive in a busy environment.