Food Retail Frontline Assistant – High-Energy Service

Marks and Spencer; Plymouth; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and embracing the transformation we're driving.

We need down-to-earth colleagues who thrive under pressure, know our Food products, and are ready to roll up sleeves and meet strong customer demand daily. Digital confidence with Sparks App and in-store devices helps you assist customers effectively.

Qualifications

• Customer-focused attitude with a can-do approach.
• Ability to work in a busy retail environment during peak periods.
• Comfort with using digital tools (Sparks App) to assist customers.

Responsibilities

• Provide frontline service in the Food department, helping customers and answering questions.
• Promote and sell new food products to customers to drive sales.
• Be flexible across store areas to meet changing demand during shifts.
• Utilise Sparks App and in-store devices to enrich the customer experience.

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and embracing the transformation we're driving.

We need down-to-earth colleagues who thrive under pressure, know our Food products, and are ready to roll up sleeves and meet strong customer demand daily. Digital confidence with Sparks App and in-store devices helps you assist customers effectively.