Food Store Customer Assistant — Fast-Paced, Flexible Shifts

MS; England; Presencial; GBP 18.000 - 24.000; Jornada completa

Descripción de la vacante

Join M&S as a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace and embracing transformation across the store. The role requires resilience, teamwork, and willingness to work across different areas to meet customer demand.

You’ll need to be digitally confident, using tools like the Sparks App and in-store devices to boost the customer experience while building product knowledge and providing great service every time.

Formación

• Experience delivering friendly customer service in a fast-paced environment.
• Ability to work as part of a team and stay positive under pressure.
• Comfort with using digital tools to enhance the customer experience.

Responsabilidades

• Provide five-star service at pace to customers.
• Assist customers across different store areas as needed.
• Promote and recommend products to meet demand.
• Utilise Sparks App and in-store devices to help customers find products.

Conocimientos

Customer service

Team player

Digital tools

Flexibility

Herramientas

Sparks App

In-store devices

Descripción del empleo

Join M&S as a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace and embracing transformation across the store. The role requires resilience, teamwork, and willingness to work across different areas to meet customer demand.

You’ll need to be digitally confident, using tools like the Sparks App and in-store devices to boost the customer experience while building product knowledge and providing great service every time.