Food Retail Customer Assistant: Fast-Paced Service

Marks & Spencer Plc; Wetherby; On-site; GBP 12,398,000 - 16,531,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline of the company’s retail operations in the UK. You will deliver five-star service, stay calm under pressure, and confidently recommend our latest food products to customers.

You’ll use Sparks App and in-store devices to enhance the customer journey and may rotate across store areas to meet changing demands. This is a frontline role with exciting seasonal opportunities and growth potential.

Responsibilities

• Thrive in a high-pressure environment to serve, sell, fill and drive sales growth.
• Utilise Sparks App and in-store devices to enhance customer experience and help customers get the products they want when they need them.
• Contribute to a positive, high-energy team environment delivering seamless customer service.
• Be flexible to work across store areas and shifts as the retail environment demands.

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline of the company’s retail operations in the UK. You will deliver five-star service, stay calm under pressure, and confidently recommend our latest food products to customers.

You’ll use Sparks App and in-store devices to enhance the customer journey and may rotate across store areas to meet changing demands. This is a frontline role with exciting seasonal opportunities and growth potential.