Food Retail Customer Assistant — Fast, Friendly Service

Marks & Spencer Plc; Waverley; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant in the Food section to join our frontline team. You’ll thrive in a fast-paced retail environment, delivering five-star service at pace and supporting customers with up-to-date product knowledge.

This frontline role emphasizes flexibility, teamwork, and digital confidence as you use Sparks App and in-store devices to assist shoppers and drive growth in sales while maintaining excellent store standards.

Qualifications

• Frontline customer assistant in a busy retail store.
• Knowledge of M&S Food products and offerings.
• Comfort with Sparks App and in-store devices.
• Willingness to work across different store areas and shifts.

Responsibilities

• Advise and sell our newest food products to customers.
• Provide excellent service and build customer relationships.
• Utilise digital tools to enhance the shopping experience.
• Support a positive, high-energy team environment and flexibility.

Skills

Customer service

Team player

Flexible

Communication

Digital tools

Job description

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant in the Food section to join our frontline team. You’ll thrive in a fast-paced retail environment, delivering five-star service at pace and supporting customers with up-to-date product knowledge.

This frontline role emphasizes flexibility, teamwork, and digital confidence as you use Sparks App and in-store devices to assist shoppers and drive growth in sales while maintaining excellent store standards.