Food Customer Assistant — Fast-Paced, Service-Driven

Marks & Spencer Plc; Sheffield; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer plc in the UK is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and supporting customers with product knowledge and a proactive attitude.

You’ll use Sparks App and in-store devices to help customers find what they need. The role requires resilience, teamwork, and a willingness to work across store areas to meet demand during busy periods.

Responsibilities

• Be at the frontline delivering five-star service at pace and assisting customers with product knowledge.
• Utilise Sparks App and in-store devices to help customers find products and complete purchases.
• Work across different areas of the store to meet changing customer demand and store priorities.

Job description

Marks & Spencer plc in the UK is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and supporting customers with product knowledge and a proactive attitude.

You’ll use Sparks App and in-store devices to help customers find what they need. The role requires resilience, teamwork, and a willingness to work across store areas to meet demand during busy periods.