Holiday Food Customer Assistant: Fast-Paced Service

Marks & Spencer Plc; Marlow; On-site; GBP 18,000 - 22,000; Full time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and confidently recommending our newest food products to customers.

We value resilience, teamwork and a proactive approach, with the ability to use Sparks App and in-store devices to enhance the customer journey. Expect varied shifts across the week in a busy retail environment.

Qualifications

• Strong customer service skills and a can-do attitude in a fast-paced environment.
• Able to work as part of a team and support colleagues to deliver great service.
• Proficient with digital tools and quick to adapt to new tech.

Responsibilities

• Provide five-star service at pace and help customers with product questions.
• Confidently recommend and sell new food products to customers.
• Utilise Sparks App and in-store devices to enhance shopping experience.
• Be flexible, willing to work across different store areas and shifts.

Skills

Customer service

Teamwork

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and confidently recommending our newest food products to customers.

We value resilience, teamwork and a proactive approach, with the ability to use Sparks App and in-store devices to enhance the customer journey. Expect varied shifts across the week in a busy retail environment.