Food Retail Assistant — Flexible, Fast-Paced Customer Service

Marks & Spencer Plc; Hemel Hempstead; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and meeting strong customer demand head-on.

Trusted to stay resilient under pressure, you’ll roll up your sleeves to recommend and sell our newest food products while using Sparks and in-store devices to assist shoppers and enhance their experience. Flexibility across store areas is essential for this frontline role.

Qualifications

• Excellent customer service and communication skills.
• Flexible, reliable, and able to work even evenings and weekends.
• Willingness to learn product knowledge and use digital tools.

Responsibilities

• Deliver five-star service at pace to customers.
• Sell and promote new food products to customers.
• Utilise Sparks and in-store devices to assist shoppers.
• Work across store areas and adapt to changing demand.
• Support a high-energy, team-based store environment.

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and meeting strong customer demand head-on.

Trusted to stay resilient under pressure, you’ll roll up your sleeves to recommend and sell our newest food products while using Sparks and in-store devices to assist shoppers and enhance their experience. Flexibility across store areas is essential for this frontline role.