Food Hall Store Manager – Lead Team & Customer Experience

Sainsbury's Supermarkets Ltd; Tudhoe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail business in Tudhoe is seeking an experienced Food Manager to oversee store operations and deliver exceptional customer service. You will role model standards and manage compliance while leading a dynamic team. Ideal candidates will have strong leadership experience and a track record of achieving KPIs. The successful applicant will benefit from competitive compensation, an annual bonus scheme, and an attractive benefits package, including discounts and a supportive work environment.

Benefits

10% discount card after 4 weeks

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension matching 4-7.5%

Wellbeing support

Cycle to Work scheme

Special offers on gym memberships

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Proven success in delivering against a wide range of KPIs.
• Experience managing complex people matters with confidence.

Responsibilities

• Role modelling and coaching for high standards in food management.
• Managing compliance to processes and ensuring great customer service.
• Running the store in the absence of senior management.

Skills

Leadership experience

Customer service

KPI management

People management

Dynamic team leading

Job description

A leading retail business in Tudhoe is seeking an experienced Food Manager to oversee store operations and deliver exceptional customer service. You will role model standards and manage compliance while leading a dynamic team. Ideal candidates will have strong leadership experience and a track record of achieving KPIs. The successful applicant will benefit from competitive compensation, an annual bonus scheme, and an attractive benefits package, including discounts and a supportive work environment.