Food Frontline Associate - Fast-Paced Customer Service

Marks and Spencer; St Albans; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service under pressure and embracing the transformation we’re driving.

You’ll be a resilient brand ambassador, confidently recommending and selling our newest food products to customers. Use Sparks App and in-store devices to enhance service and stay sharp during peak times across store areas.

Qualifications

• Frontline role in a fast-moving retailer.
• Must be passionate about food products and customer service.
• Willing to work across store areas with flexibility.
• Digital tools like Sparks App used in daily tasks.

Responsibilities

• Provide five-star service to customers at pace.
• Confidently recommend and sell our newest food products.
• Support store goals by helping serve, sell and stock as needed.
• Contribute to a positive, high-energy team environment.

Skills

Customer service

Brand ambassador

Digital tools

Team player

Flexibility

Tools

Sparks App

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service under pressure and embracing the transformation we’re driving.

You’ll be a resilient brand ambassador, confidently recommending and selling our newest food products to customers. Use Sparks App and in-store devices to enhance service and stay sharp during peak times across store areas.