Food Frontline Associate — Flexible, Fast-Paced Service

Marks and Spencer; Hereford; On-site; GBP 9,000 - 11,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service, answering questions and guiding customers to products they’ll love. You’ll need energy, resilience and a passion for helping customers shop with confidence.

Expect shifts that vary across the week with early morning starts. You’ll work as part of a team, using Sparks App and store devices to enhance the customer experience and maximise sales.

Qualifications

• Frontline role in a fast-paced retail environment.
• Strong focus on delivering five-star service.
• Knowledge of M&S Food products and offerings.

Responsibilities

• Assist customers with queries and product recommendations.
• Maintain high standards of store presentation and stock levels.
• Support across store areas to meet customer demand.
• Drive sales through proactive customer engagement.

Skills

Customer service

Communication

Teamwork

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service, answering questions and guiding customers to products they’ll love. You’ll need energy, resilience and a passion for helping customers shop with confidence.

Expect shifts that vary across the week with early morning starts. You’ll work as part of a team, using Sparks App and store devices to enhance the customer experience and maximise sales.