Food Frontline Associate — Fast, Friendly Service

Marks & Spencer; Carrickfergus; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s busiest retailer. You’ll deliver five-star service at pace, welcome customers, answer questions, and help customers find products.

You should be enthusiastic about food knowledge, ready to roll up your sleeves, work across store areas, and use Sparks App and in-store devices to enhance the shopping experience. This front-line role requires resilience and teamwork.

Qualifications

• Frontline retail role requiring resilience and customer focus.
• Knowledge of M&S Food products is beneficial.
• Ability to use Sparks App and in-store devices to aid customers.

Responsibilities

• Deliver five-star service at pace.
• Confidently recommend and sell new food products to customers.
• Be a brand ambassador and ensure customers feel valued.
• Be flexible to work across different store areas and shifts.

Skills

Customer service

Teamwork

Digital literacy

Communication

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s busiest retailer. You’ll deliver five-star service at pace, welcome customers, answer questions, and help customers find products.

You should be enthusiastic about food knowledge, ready to roll up your sleeves, work across store areas, and use Sparks App and in-store devices to enhance the shopping experience. This front-line role requires resilience and teamwork.