Food Frontline Associate — Fast-Paced & Digital-Savvy

Marks and Spencer; Swindon; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to greet shoppers, share product knowledge and help them find what they need. You’ll be at the frontline, delivering five-star service at pace while staying resilient in a busy store environment.

You’ll use Sparks App and in‑store devices to enhance the customer experience, work across store areas as needed, and contribute to growth in sales by recommending new food products with confidence.

Responsibilities

• Frontline retail role delivering five-star service at pace under pressure.
• Assist customers with product knowledge and finding items in the Food section.
• Promote and sell new food products to drive sales growth.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to greet shoppers, share product knowledge and help them find what they need. You’ll be at the frontline, delivering five-star service at pace while staying resilient in a busy store environment.

You’ll use Sparks App and in‑store devices to enhance the customer experience, work across store areas as needed, and contribute to growth in sales by recommending new food products with confidence.