Food Frontline Associate — Fast-Paced Customer Champion

Marks and Spencer; Galashiels; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section to deliver five-star service at pace and help customers find what they need. You’ll be a brand ambassador who stays resilient during peak hours and uses store digital tools to enhance the customer experience.

Hours are Thursday to Saturday 15:00-19:00, with flexibility across store areas as demand shifts. This frontline role suits those who thrive under pressure and enjoy working as part of a busy team.

Responsibilities

• Frontline customer service in Food section.
• Confidently recommending and selling products to customers.
• Work across multiple store areas as needed to meet demand.

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section to deliver five-star service at pace and help customers find what they need. You’ll be a brand ambassador who stays resilient during peak hours and uses store digital tools to enhance the customer experience.

Hours are Thursday to Saturday 15:00-19:00, with flexibility across store areas as demand shifts. This frontline role suits those who thrive under pressure and enjoy working as part of a busy team.