Food Retail Frontline Associate – Fast-Paced Service

Marks and Spencer; Ashtead; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of UK retail. Expect to deliver five-star service at pace, share product knowledge, and embrace transformation in a high-pressure, fast-changing environment.

You will utilise Sparks App and in-store devices to enhance the customer experience, be a strong team player, and adapt across different store areas. Shifts on Thursday to Saturday afternoons require flexibility and resilience.

Qualifications

• Frontline customer service experience beneficial
• Digital literacy and ability to use store apps

Responsibilities

• Provide five-star service at pace in the Food section.
• Advise customers and promote products to meet demand.
• Work across store areas and adapt to shifting store needs.

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of UK retail. Expect to deliver five-star service at pace, share product knowledge, and embrace transformation in a high-pressure, fast-changing environment.

You will utilise Sparks App and in-store devices to enhance the customer experience, be a strong team player, and adapt across different store areas. Shifts on Thursday to Saturday afternoons require flexibility and resilience.