Food Frontline Associate: Fast-Paced, Five-Star Service

Marks and Spencer; Carlisle; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in the United Kingdom is recruiting a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service at pace, and using Sparks and in-store devices to help customers find what they need.

You'll be a resilient team player who thrives under pressure, enjoys sharing product knowledge, and is flexible to work across different store areas during busy periods. This frontline role offers the opportunity to grow with the business.

Qualifications

• Experience in fast-paced customer service roles.
• Strong communication and interpersonal skills.
• Willingness to learn about food products and advise customers.

Responsibilities

• Assist customers on the shop floor and answer queries.
• Recommend products and help with upselling where appropriate.
• Operate Sparks and in-store devices to enhance customer experience.
• Maintain shelves, signage and store standards during shifts.

Skills

Customer service

Communication

Sales

Teamwork

Digital literacy

Tools

Sparks

In-store devices

Job description

Marks & Spencer in the United Kingdom is recruiting a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service at pace, and using Sparks and in-store devices to help customers find what they need.

You'll be a resilient team player who thrives under pressure, enjoys sharing product knowledge, and is flexible to work across different store areas during busy periods. This frontline role offers the opportunity to grow with the business.