Food Frontline Assistant - Fast-Paced Service Pro

Marks and Spencer; North East; On-site; GBP 12,000 - 21,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service under pressure, handling busy periods with confidence and care for our customers.

You’ll use digital tools to assist customers and support colleagues across shifts, including weekends. Flexibility, resilience and a team-first attitude are essential for success in this fast-paced environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Willingness to cover shifts across the week.

Responsibilities

• Serve customers at the Food department frontline.
• Assist with product knowledge and upsell key items.
• Support store colleagues to maintain a high-energy, efficient shopping experience.

Skills

Customer service

Communication

Teamwork

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service under pressure, handling busy periods with confidence and care for our customers.

You’ll use digital tools to assist customers and support colleagues across shifts, including weekends. Flexibility, resilience and a team-first attitude are essential for success in this fast-paced environment.